Privacy Policy

Last Updated: April 13, 2026

1. Introduction

Alpine Dry Ice Blasting LLC ("Alpine," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at alpinedryiceblasting.com or contact us to request services.

By using our website or submitting a contact form, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or submit your personal information.

2. Information We Collect

We collect information you voluntarily provide when you submit a quote request or contact form, including:

• Full name
• Email address
• Phone number
• Service type requested
• Property address or vehicle information (if provided)
• Any additional details you include in the message field
• SMS opt-in consent status — whether you consented to receive SMS communications

We may also automatically collect standard web analytics data including IP address, browser type, pages visited, and referring URLs through our website platform.

3. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and service inquiries
• Provide estimates, schedule jobs, and deliver our dry ice blasting services
• Send you SMS text messages related to your quote request, appointment reminders, or follow-up communications — if you have opted in
• Store and manage your contact information in our customer relationship management (CRM) system (HubSpot)
• Improve our website and service offerings
• Comply with legal obligations

4. SMS / Text Message Communications

By checking the SMS opt-in box on our contact form, you expressly consent to receive SMS text messages from Alpine Dry Ice Blasting LLC at the phone number you provide. These messages may include:

• Confirmation of your quote request
• Follow-up messages regarding your inquiry
• Appointment scheduling and reminders
• Updates related to your service

Message frequency: Message frequency will vary based on your inquiry and service needs.

Message and data rates may apply. Standard carrier messaging and data rates apply to all SMS messages sent and received.

To opt out: You may opt out of SMS communications at any time by replying STOP to any message we send. After opting out, you will receive one final confirmation message and will receive no further SMS messages from us.

For help: Reply HELP to any SMS message for assistance, or contact us directly at [email protected] or (480) 256-8092.

Opting out of SMS messages will not affect your ability to receive service from Alpine Dry Ice Blasting LLC. We do not sell or share your phone number with third parties for their marketing purposes.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: We use HubSpot (CRM), Supabase (database), and Twilio (SMS delivery) to process and store information on our behalf. These providers are bound by confidentiality obligations and may only use your data to provide services to us.
• Legal compliance: We may disclose information if required by law, court order, or governmental authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. If you would like us to delete your information from our records, please contact us at [email protected].

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of SMS communications at any time by replying STOP

To exercise any of these rights, contact us at [email protected].

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last Updated" date. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Alpine Dry Ice Blasting LLC
• Tempe, AZ 85282
• Email: [email protected]
• Phone: (480) 256-8092
• Website: alpinedryiceblasting.com